What is your shipping and handling policy?

Shipments are via UPS, FedEx or motor truck. All orders will be shipped by the lowest cost surface transportation provider, usually UPS if weight permits unless other arrangements have been approved.

Orders 70 lbs. and under will be shipped via ground with a simple FLAT RATE SHIPPING* to the lower 48 states.

*Equipment orders, drop ship orders, LTL shipments, international orders or orders shipping to Alaska, Hawaii, US Territories, or APO/FPO addresses do not qualify for flat rate shipping.

Orders will ship complete whenever possible from any of our 9 locations. A handling fee equal to 50% of the flat rate will be assessed for any requested split shipments.

In-stock orders placed by 4pm local time (shipping location) ship same day.

All freight is F.O.B. JPPlus or shipping point unless otherwise noted. Shipping and handling charges will be added to your invoice. Drop shipments, hazardous materials, or special orders for non-stock items may incur additional charges.

Why didn't I get flat rate delivery on my order?

There are a few possible reasons why an order may not qualify for flat rate delivery. First, flat rate shipping does not apply to equipment orders, drop ship orders, or orders that ship to Alaska, Hawaii, US territories, APO/FPO or international destinations.

A second reason orders do not qualify is that total shipments must be under 70 lbs.

Why does shipping to a residential address cost more?

Commercial shippers such as UPS and FedEx charge an added $3.25 to $3.65 for any delivery to a residential address.

It’s cheaper for carriers to service commercial addresses. Commercial addresses are typically in higher density areas, someone is usually available to accept the package, often times there are multiple deliveries going to the same address, etc.